Too often, members of the Deaf and Hard-of-Hearing community call for emergency medical help only to face a significant communication barrier when EMS arrives. Research shows that it can take anywhere from 30 minutes to over an hour for an interpreter to become available - time that is critical in a medical emergency. These delays can lead to misunderstandings, reduced quality of care, and increased stress for patients already in vulnerable situations. As an EMS provider passionate about improving equitable access, Kelcie Petrone began exploring these challenges more deeply while attending an American Sign Language (ASL) class in the Spring of 2025. It was there that the idea emerged: a need for tools, training, and awareness that empower first responders to communicate effectively with Deaf and Hard-of-Hearing individuals right at the scene. With the combined support and encouragement of Tori Jellison and Debra Aronson, this concept grew into the Equal Access Initiative (EAI). EAI was founded on a clear vision: “Breaking Language Barriers in the First Responder Field.” Our mission is to ensure that no patient is left unheard in an emergency, regardless of their communication needs. Through innovative resources, educational programs, and partnerships with both EMS agencies and the Deaf community, EAI strives to create a standard where accessible communication is not an exception, but the norm. This effort is expected to broaden in the near future to encompass a wider range of service providers, including police departments, TSA/Airlines, and more.
Kelcie is a nursing student minoring in American Sign Language (ASL). She began developing this project during her second year of ASL studies. Beyond her pursuit of a nursing degree, she brings a strong background in emergency medical services as an EMT. Her combined passion for helping others, medical experience, emerging love for sign language, and drive to solve practical problems has emerged into the EAI-Mobile initiative.
In her free time, she spends time with her family and close friends and enjoys playing with her goats. Kelcie is an avid skier and snowmobiling enthusiast.
Debra has been involved in the Deaf community for over 30 years, as a teacher and as a community support and advocate. After 23 years of teaching in middle and high school, Debra transitioned to post-secondary education in 2024, and is now developing the American Sign Language (ASL) program at Norwich University. In 2007, Debra developed a company that provided ASL education and Deaf awareness to pre-school and early elementary aged children. The company ran for 18 years before Debra moved to Vermont with her partner and dogs. Debra has a bachelor's degree in Business with a minor in ASL, a master's degree in Teaching ASL, and a master's degree in school administration.
In her free time, she enjoys the outdoors, snowboarding, hiking, camping, walking with her dogs, and spending time with her partner and her three adult children.
Tori Jellison a Bachelor of Science nursing student minoring in American Sign Language (ASL). Her pursuit of a nursing degree is fueled by her drive to help others. With her work as an Licensed Nursing Assistant (LNA) she understands the importance of communication between patients and caregivers. These pillars help support the goal of EAI in bridging the gap of communication between the Deaf and hearing worlds.
In her spare time, Tori works on the family farm, taking care of cows, horses, pigs, and chickens. Tori competes in showing Oxen around New England and has won many awards from her competitions. Tori has been skiing since she was in Kindergarten and enjoys going with her friends and family. Tori is an avid outdoor enthusiast: hunting, fishing, camping and more.